Residence Inn by Marriott Charlotte SouthPark
Total Meeting Space
- 800 SQ/FT
Largest Meeting Room
- 800 SQ/FT
2nd Largest Room
- -
Total Guest Rooms
- 152
Location
SouthPark
Amenities
- Restaurant/Bar onsite
- Motorcoach Parking Available
- Complimentary Self-Parking
- On-site Laundry
- Complimentary Breakfast
- Pet Friendly
Jim Y
Convenient location to business areas in South Park area. Roomy accommodations with kitchen facilities for longer stays. Dated room design with odd bathroom configuration. Felt welcomed by staff, however unsafe in dimly lit parking lot which was marked by many signs warning of breakins. Good free breakfast selection at start, however items ran out quickly and weren't replenished. Breakfast area also untidy during operating hours. No hot water available in bath sink which is located outside of bathroom. Staff always willing to help, warm and personable.
Ivy Cole
This review has been a long time coming! My apologies to the staff for the delay. In February I booked a room on-line. We typically stay at Marriott hotels. The first room we went to was not suitable for our stay as it was old, outdated, and had gross stains all over the pull-out sofa. We asked the staff to please move our room as this was not somewhere we felt comfortable staying. They moved us to a more updated room. A shout out to Dayona, Perkins, and Antoine for taking care of us and accommodating us. Much Appreciated!
Nicole S
The staff at this hotel are some of the kindest people Ive ever encountered during a hotel stay. They were accommodating in every way possible and were extremely friendly. The staff are what give this place 5 stars!
HeyitsCandi
When I arrived I was greeted by a really nice lady host. Unfortunately once up to my room the door was propped wide open & the cleaners were still cleaning it. So i had to head back downstairs to get another room. When reassigned a new room, room 701 we noticed when entering the bathroom it had a slight "urine" smell, seemed to be the cloth shower curtain that needed to be washed/changed. I also noticed the toilet was already full with tissue & when I went to flush it it almost ran over with water , we also noticed the light/fan bathroom combination switch was extremely loud & there is no way to turn the fan off since its connected to the light, so a LOUD shower is the only option. TV Remote also didnt work & one of the side lamps on the bed didnt work nor did the plug to charge your phone. Very inconvenient. When my husband went downstairs to request a new remote & report the toilet clogging, the male worker came to our room & dropped of a toilet plunger wrapped in a dirty grocery bag & left. So then we were left to unclog a toilet the first 10 min of being in our room. The toilet continued to have problems and no one ever came back to check on if it was resolved. Horrible experience, glad we were only there for 1 night. Hotel is outdated & needs all kinds of repairs & TLC. I was told upon check out that a manager would give me a call about my stay, I've yet to hear from anyone. Will not be coming back to this location.
Kathryn Slayton
Holy smokes the rate was fantastic! Almost the entire staff were super friendly, curteous, and kind. Only one complaint was one person... I am pretty sure her name is Shasta she has a cute heart tattoo on her neck. There were 2 computers (one empty) and she chose to barge in on the one Antione was checking me in on while the other was not being used. Not normally a big deal, but I told Antione how triggering that was because I stayed at a Holiday Inn Express in my hometown (waterford lakes area) with my Mom and an off duty maid came in and did the same thing. Then a few min later a bunch of Italian guys were hanging outside our room. I even told him to put in my notes 1 room key as I was up there for a funeral. He must have told someone of my triggers. Because maintenance worker Roy escorted me to the lot when I needed to pick up dog food for my pup. Also not dealing with me but Front desk Lynn already lent a tire jack to help a person with car trouble stuck in the parking lot. I tried my best to help him, but at least got him in the right direction. Lynn was def his saving grace! God is good!!!