Hilton Charlotte Airport
Total Meeting Space
- 19,000 SQ/FT
Largest Meeting Room
- 11,400 SQ/FT
2nd Largest Room
- 2,850 SQ/FT
Total Guest Rooms
- 275
Location
Airport
Amenities
- Complimentary Airport Shuttle
- Indoor Pool
- Fitness Center
- Sauna
- Complimentary Self-Parking
- Clock Tower Restaurant
- Atrium Lounge (Pub)
- Valet Dry Cleaning
- Service animals allowed for persons with disabilities
Rob Schmidt
We checked in just before the remnants of hurricane Ian hit. When we first got to our room we immediately noticed it was very cold, then we noticed several other issues. We did get an engineer to the room pretty quickly to look at the heat, but it took all night for the room temp to get to where it was comfortable. The next morning I went to the front desk to complain about the heat and the other concerns. Bernadette was incredibly apologetic. helpful and understanding and immediately got us into an upgraded room. The original room condition is the reason for 4 stars, not 5. But Bern's awesome customer service made it a 4 instead of a 2 star review. Overall the hotel is very beautiful, however the lobby and towering atrium area were cold during our stay. The staff were all very friendly and helpful and all the meals we had in the restaurant were very good. Due to excellent customer service a miserable stay turned into a delightful one.
Yeshua Stathos
Came for a conference and was very pleased considering our last Hilton experience a week prior was one of the worse we have ever experienced. Simone & Elsa both made the Lounge inviting and enjoyable. Timothy at the front is a great host and very accommodating. The hotel is clean and accommodating!! Shuttle service is also very convenient to and from the airport.
Carolina Morales
Very nice place and very convenient location. Just could have breakfast and definitely was a great experience. After a tough night because flight cancellation, this was the best part. Not just great food but the service. I was served by Martha and she was fantastic. She took care of me and made that moment delightful . I hope to comeback and see her again. Good job lady. Thank you
Jennifer Genua
This Hilton property is wonderful. We got here in the am and Brian was so accommodating! We were able to get an early check in, explained all that the hotel had to offer and was so kind. He answered all of our questions and his patience with new guests is a quality all should display. The hotel is clean, comfortable and the restaurant was perfect. Thank you Brian for your excellent service. Destiny was so helpful at the restaurant. I love that she provided great suggestions and my food was delicious.
FRESH make up with Linda
Check in was fine. Parking is $10 not included. Beautiful hotel. Clean. Beautiful decor. We had no curtains in our room so we asked whats up with that. Brian at the front desk took care of us and gave us another room next door so the kids could sleep there and us stay in our room at no charge. Restaurant was great. Very tasty. Breakfast Buffet is $17 a person and ours was very limited choices and cold food. Other than that we will stay again but skip the buffet.