Hilton Garden Inn Charlotte SouthPark
Total Meeting Space
- 8,439 SQ/FT
Largest Meeting Room
- 2,581 SQ/FT
2nd Largest Room
- 1,682 SQ/FT
Total Guest Rooms
- 270
Location
SouthPark
Amenities
- Complimentary Wi-Fi
- Outdoor Pool
- Complimentary Self-Parking
- Valet Dry Cleaning
- On-site Laundry
- Complimentary Breakfast
- Accessible Guest Rooms
- Service animals allowed for persons with disabilities
Dreadhead
I absolutely love this place. Front desk had awesome friendly staff. Must say the complimentary breakfast was amazing. The lady who cooked our breakfast was so sweet and down to earth. I would highly recommend staying here. I travel for work and this location is in my top 5.
Fiona Turner
Just returned to Ireland after a week long stay cant praise the staff enough especially Rashid he was extremely pleasant and helpful made our stay so enjoyable. Such a lovely person. We will definitely be back with family in Fall .
andrew cox
I stayed here this week. This hotel needs more staff walked in no front desk staff on either side at check in for a while. Hotel stops serving food at 10pm bar closes at 11. Annette working bar Monday night was the server, bartender, busser and working alone. She was very professional sweet and nice with my to go order and made great drink while I waited. Two managers working front were new but nice . Reason for review is due to lack of staff which every industry has currently, no housekeeping unless requested day before , and Tuesday night bar and restaurant were closed by 10pm which was disappointing door closed. On-site parking is great and I must say rooms and hotel was clean and I would stay here again.
Ian Turner
The Hotel was lovely ,the Staff were friendly and helpful throughout the Hotel. The location was ideal for us as we needed to be near Queens University. Will definitely be back to Charlotte and the Hilton Garden. Rashid on the front desk is a total Gentleman and a credit to the Hilton Hotel Group.
Jeri T
The only reason this rating was selected was because of the amount of time spent to check into the hotel. I was arrived with a group of six from the same company. One woman was in line. Two of my group were ahead of me. It took over 20 min to get to me. My check in took less than two minutes. I took my bags to my room and changed clothes. When I went back down, the person behind me was still checking in. Eventually she had to step aside and let the now long line of people behind her check in. In fact we went to dinner and returned then she was able to get her room key. How can a hotel expecting a group of over 25 people only have one desk clerk at 3 pm. Heck, check in doesnt even start until three!! My Diamond benefit was not applied to the drinks I ordered at the bar.