Aloft Charlotte Airport
JC Mendo
I stayed for 3 nights during a business trip. You enter and dont find the counter, you try to sleep and find out out the air co cannot be turned off (confirmed by staff of the hotel) and the loudly fan runs the whole night, you try and get some food in the morning and the only available breakfast is a vending machine, you also see a list of recommended restaurants nearby for food There was also quite some noise the first night I stayed there. The atmosphere of the hotel looks cool but thats only the exterior, the quality of the hotel and service is really below average, however the price is not cheap at all. I dont understand the business case and the good reviews. Avoid if you can, not recommended
Christelle Lorenzo
The hotel was great, but the customer service was not. Tried to change the room type from a single king/ queen to two full beds and was told that all changes were good to go but when we arrived that was not the case. We also were told that our check-in was not processed but the woman at the counter said it in a very unfriendly way as if it was my fault it did not go through their system. Overall, it was a very bad first impression for the people of Charlotte. Would not stay here again.
nightmare
Was a little pricey but overall a really good experience. 2 EV chargers which is a big plus when passing by. Decent size room, big shower. I was missing shower gel, but got remedied. Nice fire pits, dog area, pool is tiny but its cold anyways. Check in was super fast, probably was there for 2 mins tops. Comfy bed, nice mini fridge, and cool lighting. Smart tv with steaming as well, and the lobby area was cool. A bar, pool table, and some desks.
jeb b
lets start with the bathroom, clean, they have this cheap wire hanger that you would get from the dollar store that does not stay secured to the shower head, cant put your soap or shaver on it, no place to hang up the washcloth. no clock in the room, no chair in the room, stayed for 2 weeks for work and had to switch rooms to get a clean room, asked 3 times to get the room cleaned. we flew all night and asked the staff to make a fresh pot of coffee so we can fill up our thermos, they helped us out but a few of the staff really gave me attitude since it was not their job. beds are clean and nice , pillows are thin , I mean really thin but if you fold them in half they are just right.. tried to move the the fairfield down the street but during the time the rooms were twice the price. will not stay here again.
Jon McN
I really like this hotel. Never have any issues, always had a good time when Ive stayed here. Its not in uptown but its still near by and near to stuff of its own. And finally, its always at a half decent price point. Cant go wrong on this one!